Cigna

We accept most major insurance providers, providing peace of mind that the help you needed is covered and affordable.

We are committed to helping you or your loved one find the support and care you need. We understand that navigating insurance coverage can be overwhelming, which is why we work directly with Cigna to make your treatment journey more accessible. This page is designed to help you understand how Cigna insurance can help cover your Behavioral Health treatment.

What is Cigna Insurance?

Cigna is a global health services company that offers health insurance plans to individuals, families, and employers across the United States. With a network that includes over one million healthcare professionals and facilities, Cigna provides comprehensive medical and behavioral health benefits. Many of its plans include coverage for mental health and substance use disorder treatment, aligning with federal parity requirements and employer-sponsored plan standards.

Does Cigna Cover Behavioral Health Treatment?

Yes, most Cigna insurance plans provide coverage for behavioral health treatment, including mental health and substance use disorder services. In accordance with the Mental Health Parity and Addiction Equity Act (MHPAEA), Cigna covers behavioral health care at levels comparable to physical health services.

We acceptmany Cigna plans and offers a range of services that may be covered, such as:



The extent of your Cigna coverage depends on your specific plan, deductible, co-payments, and whether prior authorization is required. Our team can assist in verifying your benefits and guiding you through the approval process.

Services Covered by Cigna

We provide a wide range of behavioral health services, many of which are covered by insurance. These services include:

Detox Services

Inpatient Rehab

Inpatient, PHP IOP & OP

Therapy & Counseling

Dual Diagnosis Treatment

Steps to Verify Insurance Coverage

Verifying your Cigna insurance coverage is simple. Follow these steps to ensure you’re maximizing your benefits:

Contact Cigna Directly

Call the number on the back of your insurance card and ask about your coverage for behavioral health treatment with us.

Provide Your Policy Information

Cigna will need your policy number to review your coverage details.

Contact Us!

Reach out to our admissions team. We offer a free insurance verification service, and our team will work with Cigna to clarify your coverage, out-of-pocket costs, and any required pre-authorizations.

How to Maximize Coverage for Behavioral Health Treatment

To ensure you’re getting the most out of your Cigna insurance plan, it’s essential to:

Verify Your Benefits

Reach out to Cigna directly or allow our team to provide a complimentary verification of your behavioral health coverage.

Understand Plan Requirements

Some Cigna policies may require preauthorization for higher levels of care such as residential treatment. Our team will help manage these requirements.

Stay In-Network

We work with many Cigna plans to provide in-network or out-of-network treatment options, depending on your coverage.

Review Your Policy for Aftercare Services

Aftercare, such as follow-up therapy and outpatient programs, may be covered by Cinga as part of your long-term recovery plan.

Frequently Asked Questions About Blue Shield and Addiction Treatment

The purpose of a FAQ is generally to provide information on frequent questions or concerns. however, the format is a useful means of organizing information, and text

Most insurance plans offer some level of coverage for mental health treatment, including therapy, counseling, and rehabilitation services. Coverage levels, types of treatments, and providers accepted may vary. It's important to verify your benefits directly with your insurer or through our insurance verification process.

Insurance may cover a range of services including inpatient treatment, outpatient programs, therapy sessions, medication management, and dual diagnosis care. The specific services covered depend on your plan and provider network.

You can verify your insurance benefits by contacting your provider directly or using our confidential insurance verification form. Our team can help clarify what’s covered, any out-of-pocket costs, and eligibility requirements.

Mental health treatment is protected under privacy laws, such as HIPAA in the U.S. Using insurance will not notify your employer or impact your job status. All communications are confidential.

If your insurance plan has limited coverage, alternative options may include payment plans, sliding scale fees, or out-of-network benefits. We can work with you to explore all available financial support options.

Why Choose Southern Live Oak Wellness With Cigna Insurance?

We partner with Cigna to deliver clinically effective, individualized behavioral health treatment in a supportive and licensed facility. Our goal is to make high-quality mental health care accessible and manageable through your insurance plan.
Benefits of choosing Southern Live Oak Wellness with Cigna include:

 

  • Personalized treatment plans tailored to your clinical needs and insurance coverage
  • Support navigating insurance requirements and documentation
  • Care teams experienced in working with Cigna’s policies and protocols
  • A comprehensive continuum of care for mental health and co-occurring disorders

 

If you or a loved one is insured through Cigna and seeking behavioral health services, contact our team today. Our team is here to help you understand your options and begin your recovery journey with confidence.

Verify Your Cigna Insurance Coverage Now

Coverage Could Cover All Costs of Treatment