Optum

We accept most major insurance providers, providing peace of mind that the help you needed is covered and affordable.

We are committed to helping you or your loved one find the support and care you need. We understand that navigating insurance coverage can be overwhelming, which is why we work directly with Optum to make your treatment journey more accessible. This page is designed to help you understand how Optum insurance can help cover your Behavioral Health treatment.

What is Optum Insurance?

Optum is a health services and innovation company that operates under UnitedHealth Group. It provides technology-enabled care solutions and manages benefits for millions of Americans, including behavioral health services. Optum partners with various insurance plans—primarily through UnitedHealthcare—to offer comprehensive coverage for mental health and substance use disorder treatment. Its behavioral health network includes licensed clinicians, treatment facilities, and support services across the country.

Does Optum Cover Behavioral Health Treatment?

Yes, Optum provides coverage for a wide range of behavioral health services, including mental health and substance use disorder treatment. Coverage is provided in compliance with the Mental Health Parity and Addiction Equity Act (MHPAEA), ensuring that behavioral health benefits are treated comparably to medical and surgical benefits.

Many of our services may be covered by Optum, including:



The scope of coverage depends on your individual plan, network status, and whether prior authorization is needed. Our admissions team is available to verify your Optum benefits and clarify any plan-specific requirements.

Services Covered by Optum

We provide a wide range of behavioral health services, many of which are covered by insurance. These services include:

Detox Services

Inpatient Rehab

Inpatient, PHP IOP & OP

Therapy & Counseling

Dual Diagnosis Treatment

Steps to Verify Insurance Coverage

Verifying your Cigna insurance coverage is simple. Follow these steps to ensure you’re maximizing your benefits:

Contact Optum Directly

Call the number on the back of your insurance card and ask about your coverage for behavioral health treatment with us.

Provide Your Policy Information

Optum will need your policy number to review your coverage details.

Contact Us!

Reach out to our admissions team. We offer a free insurance verification service, and our team will work with Optum to clarify your coverage, out-of-pocket costs, and any required pre-authorizations.

How to Maximize Coverage for Behavioral Health Treatment

To ensure you’re getting the most out of your Optum insurance plan, it’s essential to:

Verify Your Benefits

Contact Optum directly or allow our team to perform a complimentary verification to determine what services are covered under your plan.

Pre-Authorization Requirements

Some Optum plans require pre-authorization before starting treatment, especially for higher-level programs. Our team can assist with the pre-authorization process.

Stay In-Network

Depending on your plan, using in-network providers may reduce your out-of-pocket costs. Our team can help determine your network status.

Review Your Policy for Aftercare Services

Aftercare, such as follow-up therapy and outpatient programs, may be covered by Optum as part of your long-term recovery plan.

Frequently Asked Questions About Blue Shield and Addiction Treatment

The purpose of a FAQ is generally to provide information on frequent questions or concerns. however, the format is a useful means of organizing information, and text

Most insurance plans offer some level of coverage for mental health treatment, including therapy, counseling, and rehabilitation services. Coverage levels, types of treatments, and providers accepted may vary. It's important to verify your benefits directly with your insurer or through our insurance verification process.

Insurance may cover a range of services including inpatient treatment, outpatient programs, therapy sessions, medication management, and dual diagnosis care. The specific services covered depend on your plan and provider network.

You can verify your insurance benefits by contacting your provider directly or using our confidential insurance verification form. Our team can help clarify what’s covered, any out-of-pocket costs, and eligibility requirements.

Mental health treatment is protected under privacy laws, such as HIPAA in the U.S. Using insurance will not notify your employer or impact your job status. All communications are confidential.

If your insurance plan has limited coverage, alternative options may include payment plans, sliding scale fees, or out-of-network benefits. We can work with you to explore all available financial support options.

Why Southern Live Oak Wellness with Optum Insurance?

We work with Optum to provide clinically sound, insurance-aligned behavioral health treatment in a safe and supportive environment. Our programs are designed to meet the needs of individuals seeking recovery from mental health conditions and co-occurring disorders.

 

By choosing us with Optum insurance, you receive:

 

  • Access to comprehensive behavioral health treatment
  • Assistance navigating insurance verification and preauthorization
  • Coordination with Optum to streamline your care
  • Evidence-based, personalized care plans developed by licensed professionals

 

If you are covered through Optum and are exploring options for behavioral health treatment, we are here to support you. Contact us today to verify your insurance and take the first step toward lasting recovery.

Verify Your Optum Insurance Coverage Now

Coverage Could Cover All Costs of Treatment