Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Southern Live Oak Wellness is committed to protecting the privacy of your medical information, known as Protected Health Information (PHI). We are required by law to maintain the confidentiality of your PHI and provide you with this notice outlining our legal duties and privacy practices.
Uses and Disclosures of PHI Without Your Authorization
We may use and disclose your PHI without your written authorization for the following purposes:

1. Treatment: To provide, coordinate, or manage your healthcare services. For example, we may share your PHI with other healthcare providers involved in your care.​Thought Leadership Hub
2. Payment: To obtain payment for healthcare services provided to you. For instance, we may disclose PHI to your health insurance plan to facilitate reimbursement.​Thought Leadership Hub
3. Healthcare Operations: To support our business activities, such as quality assessment, employee training, and compliance monitoring.​Thought Leadership Hub+1Thought Leadership Hub+1

Other Uses and Disclosures Permitted or Required by Law
We may also use or disclose your PHI without your authorization in the following situations:

• As Required by Law: When disclosure is mandated by federal, state, or local law.​
• Public Health Activities: To report information for public health purposes, such as controlling disease outbreaks.​Thought Leadership Hub
• Health Oversight Activities: To assist in investigations and audits conducted by health oversight agencies.​
• Legal Proceedings: In response to a court order or subpoena.​
• Law Enforcement: To comply with law enforcement officials for specific purposes, such as reporting certain types of injuries.​
• Coroners, Medical Examiners, and Funeral Directors: To facilitate the identification of deceased persons or determine causes of death.​Thought Leadership Hub
• Organ and Tissue Donation: To assist in organ or tissue donation and transplantation processes.​Thought Leadership Hub
• Research: Under certain conditions, for research purposes approved by an institutional review board.​
• Serious Threat to Health or Safety: To prevent or lessen a serious threat to the health or safety of an individual or the public.​Thought Leadership Hub
• Specialized Government Functions: For military, national security, and other specialized government functions.​Thought Leadership Hub
• Workers’ Compensation: To comply with workers’ compensation laws and regulations.​Thought Leadership Hub

Uses and Disclosures Requiring Your Authorization
Any other uses and disclosures of your PHI not covered by this notice will be made only with your written authorization. You may revoke this authorization in writing at any time, except to the extent that we have already acted based on your prior authorization.​

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Your Rights Regarding Your PHI
You have the following rights concerning your PHI:

1. Right to Inspect and Copy: You may request access to your PHI to review and obtain copies. Requests must be submitted in writing to our Privacy Officer.​Thought Leadership Hub
2. Right to Amend: If you believe your PHI is incorrect or incomplete, you may request an amendment. This request must be in writing and provide a reason for the amendment.​
3. Right to an Accounting of Disclosures: You can request a list of certain disclosures we have made of your PHI. This request must be in writing and state the time period for the disclosures.​
4. Right to Request Restrictions: You may request restrictions on how we use or disclose your PHI for treatment, payment, or healthcare operations. While we are not required to agree to your request, we will consider it carefully.​Thought Leadership Hub
5. Right to Request Confidential Communications: You can request that we communicate with you about medical matters in a specific way or at a specific location. We will accommodate reasonable requests.​
6. Right to a Paper Copy of This Notice: You have the right to obtain a paper copy of this notice upon request, even if you have agreed to receive it electronically.​Thought Leadership Hub

Changes to This Notice
We reserve the right to change this Notice of Privacy Practices. Any changes will apply to all PHI we maintain. The revised notice will be available upon request, in our office, and on our website.​Thought Leadership Hub

Complaints
If you believe your privacy rights have been violated, you may file a complaint with us by contacting our Privacy Officer below.

You also have the right to file a complaint with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.